Legal & Privacy Center

Last Updated: September 23, 2026

These policies apply to Rosewood Corporate Investments, LLC d/b/a The Rosewood Family of Companies and the following affiliated operating companies: ProVantage Corporate Solutions, LLC; In Demand Services, LLC; Penmarc Inspired Spaces, LLC; Southern Concepts Design & Build, LLC; Southern Concepts DB Central, LLC; Cruxos, LLC; Helmwise, LLC; and any additional Rosewood-controlled entity that expressly adopts or links to these policies (collectively, the “Rosewood Companies”).

These policies apply to the websites and related online properties operated by or on behalf of the Rosewood Companies, including rosewoodcompanies.com, provantage-corp.com, indemandservices.com, penmarcspaces.com, southernconceptsdb.com, southernconceptscoastal.com, cruxos.com, helmwise.com, related subdomains, and successor or replacement websites that link to this Legal & Privacy Center.

Each Rosewood Company is separately organized and independently operated. References to “Rosewood,” “Company,” “we,” “us,” and “our” mean the specific Rosewood Company that owns, operates, provides, or is identified in connection with the applicable website, service, communication, transaction, or interaction.

1. Terms of Use

1.1 Acceptance of These Terms

By accessing or using any Website, you agree to these Terms and to the Privacy Policy, Cookie and Tracking Technologies Policy, Consumer Privacy Rights Notice, and any additional terms presented in connection with a specific Website or service. If you do not agree, you must not access or use the Website.

1.2 Websites Covered

These Terms apply to the corporate websites and related online properties operated by or on behalf of Rosewood and its affiliates.

These Terms apply to the corporate websites and related online properties operated by or on behalf of Rosewood and its affiliates.

1.3 Eligibility and Authority

The Websites are intended for use by individuals who are at least 18 years old or who have reached the age of majority in their jurisdiction. If you access or use a Website on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

1.4 Informational Use Only

The Websites are provided for general informational, marketing, communication, recruiting, and business relationship purposes. Website content is not intended to create a professional, fiduciary, employment, contractor, vendor, customer, legal, tax, accounting, financial, construction, design, engineering, safety, insurance, or other advisory relationship. No Website content should be treated as professional advice. You should consult appropriate professionals before acting on information obtained through a Website.

1.5 No Offer or Acceptance

Website content does not constitute an offer to sell products or services, an offer of employment, a binding proposal, a binding quote, or a promise to enter into any transaction. Any products, services, employment opportunities, contractor opportunities, or other business arrangements are subject to separate written agreements, eligibility requirements, background checks, customer requirements, project-specific terms, and other conditions determined by the applicable Company entity.

1.6 Permitted Use

You may use the Websites only for lawful purposes and in accordance with these Terms. You are responsible for ensuring that your access to and use of the Websites complies with all applicable federal, state, local, and international laws and regulations.

1.7 Prohibited Uses

You must not:

1.8 Intellectual Property Rights

The Websites and all content, materials, designs, text, graphics, images, photographs, videos, audio, icons, logos, service marks, trademarks, trade names, trade dress, software, code, databases, compilations, layout, look and feel, and other materials available on or through the Websites are owned by Rosewood, its affiliates, licensors, vendors, customers, or other third parties and are protected by copyright, trademark, trade secret, and other intellectual property laws.

Except for a limited, revocable, non-exclusive, non-transferable right to access and use the Websites for personal, informational, and lawful business purposes, no rights are granted to you. All rights not expressly granted are reserved.

1.9 Trademarks

The Rosewood name, affiliated company names, logos, trade names, service marks, product names, and related branding are trademarks or service marks of Rosewood or its affiliates. You may not use those marks without prior written permission. All third-party trademarks are the property of their respective owners.

1.10 User Submissions

If you submit information through a Website, including inquiries, forms, applications, comments, feedback, ideas, suggestions, materials, resumes, portfolio materials, project information, customer information, or other content, you represent that you have the right to submit it and that it is accurate, lawful, and does not violate any third-party rights.

Except where prohibited by law or governed by a separate written agreement, you grant Company and its affiliates a non-exclusive, worldwide, royalty-free, transferable right to use, reproduce, process, transmit, store, display, disclose, and create derivative works from your submissions for the purposes for which they were submitted, for Website administration, for responding to you, for business operations, for legal compliance, and as otherwise described in our Privacy Policy.

1.11 Employment, Contractor, and Recruiting Content

Job postings, recruiting information, contractor opportunities, staffing descriptions, and similar content are informational only. They do not create an employment relationship, contractor relationship, promise of engagement, promise of compensation, or guarantee of assignment. Employment and contractor relationships are subject to separate written terms, applicable law, background checks, eligibility requirements, customer requirements, and business needs.

1.12 Customer, Project, and Service Information

Descriptions of customers, projects, services, capabilities, industries, service areas, case studies, or representative engagements are for general informational purposes only. They may not reflect current offerings, active customer relationships, availability, geographic scope, or project-specific requirements. We reserve the right to modify, discontinue, or decline any product, service, or engagement at any time.

1.13 Third-Party Links, Tools, and Embedded Content

The Websites may link to, integrate with, or display content, forms, maps, videos, social media features, applicant tracking systems, scheduling tools, analytics tools, customer relationship management tools, security tools, payment tools, or other services provided by third parties. We do not control and are not responsible for third-party sites, content, services, policies, availability, security, accessibility, data practices, or terms. Your use of third-party services may be governed by their separate terms and policies.

1.14 Privacy and Tracking Technologies

Our collection and use of information through the Websites is described in our Privacy Policy, Cookie and Tracking Technologies Policy, and Consumer Privacy Rights Notice. Certain non-essential cookies, pixels, tags, analytics tools, advertising tools, and similar technologies may be subject to consent where required by law.

1.15 Security

You are responsible for maintaining the security of your devices, browsers, networks, credentials, and accounts. You must promptly notify us if you believe your interaction with a Website has resulted in unauthorized access, a security issue, or improper use of information.

1.16 No Warranties

The Websites are provided on an “as is,” “as available,” and “with all faults” basis. To the maximum extent permitted by law, Company and its affiliates disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, reliability, uninterrupted operation, security, error-free operation, and absence of harmful components.

1.17 Limitation of Liability

To the maximum extent permitted by law, Company, its affiliates, and their respective owners, managers, officers, directors, employees, contractors, agents, vendors, licensors, successors, and assigns will not be liable for any indirect, incidental, consequential, special, exemplary, punitive, or enhanced damages, including lost profits, lost revenue, lost data, loss of goodwill, business interruption, reputational harm, cost of substitute services, or loss of privacy, arising from or relating to your access to or use of, or inability to access or use, a Website.

To the maximum extent permitted by law, our total liability for any claim arising from or relating to the Websites will not exceed one hundred dollars ($100). Some jurisdictions do not allow certain limitations of liability. In those jurisdictions, liability will be limited to the maximum extent permitted by law.

1.18 Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Company, its affiliates, and their respective owners, managers, officers, directors, employees, contractors, agents, vendors, licensors, successors, and assigns from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising from or relating to your violation of these Terms, your misuse of the Websites, your submissions, your violation of law, or your violation of any third-party rights.

1.19 Governing Law; Venue

These Terms and any dispute arising from or relating to the Websites will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles. Subject to any arbitration provision adopted by Company, the exclusive venue for any dispute arising from or relating to the Websites will be the state or federal courts located in Wake County, North Carolina. You consent to personal jurisdiction in those courts.

1.20 Optional Arbitration and Class Action Waiver

Any dispute arising from or relating to the Websites or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable rules. No party may bring claims as a plaintiff or class member in any purported class, collective, consolidated, representative, or private attorney general action. The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim. Either party may seek temporary or preliminary injunctive relief in court to protect intellectual property, confidential information, security, or privacy interests pending arbitration.

1.21 Changes to the Websites and Terms

We may modify, suspend, or discontinue any Website or Website content at any time without notice. We may update these Terms by posting a revised version. The updated Terms are effective when posted unless otherwise stated. Your continued use of a Website after updated Terms are posted constitutes acceptance of the updated Terms.

1.22 Severability; Waiver

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in effect. No waiver will be effective unless in writing and signed by an authorized representative of Company. A waiver of one breach is not a waiver of any other breach.

1.23 Contact

Questions about these Terms may be directed to: The Rosewood Family of Companies, Attention: Legal Department, 150 Penmarc Drive, Suite 110, Raleigh, North Carolina 27603, info@rosewoodcompanies.com.

2. Privacy Policy

2.1 Scope

This Privacy Policy describes how Rosewood Corporate Investments, LLC d/b/a The Rosewood Family of Companies and its affiliated operating companies collect, use, disclose, retain, and protect personal information in connection with websites, landing pages, portals, online forms, communications, marketing activities, recruiting activities, customer and vendor relationships, and other online properties that link to this Privacy Policy. Each Rosewood affiliated entity is a separate legal entity and may act as a separate controller or business with respect to personal information it collects.

This Privacy Policy does not apply to websites, applications, portals, products, or services that display or link to a different privacy notice. It also does not replace separate notices that may apply to employees, job applicants, contractors, customers, service providers, or users of particular applications or platforms.

2.2 Notice at Collection

At or before the point of collection, we provide information about the categories of personal information we collect, the purposes for which we collect and use it, whether it may be sold or shared for cross-context behavioral advertising, and how long we retain it or the criteria used to determine retention. This Privacy Policy, together with our Cookie and Tracking Technologies Policy and Consumer Privacy Rights Notice, is intended to provide that notice for online interactions unless a more specific notice is presented at the point of collection.

2.3 Categories of Personal Information We May Collect

Category Examples Sources Primary Purposes
Identifiers Name, alias, mailing address, email address, telephone number, IP address, device identifier, cookie identifier, online identifier, account name, user ID, signature where applicable. You, your device, affiliates, vendors, business partners, public sources, data providers. Responding to inquiries, account or relationship management, website operation, security, analytics, marketing, legal compliance.
Commercial or Business Information Products or services requested, purchased, considered, or discussed; service preferences; customer or prospect history; project information. You, affiliates, customers, vendors, business partners, CRM systems. Providing services, responding to requests, managing relationships, marketing, analytics, legal compliance.
Internet or Network Activity Browser type, device type, operating system, pages viewed, referring URLs, clicks, scrolling, timestamps, session data, interactions with forms, search activity, cookie interactions, consent choices. Your device, cookies, pixels, tags, analytics providers, hosting providers, security providers. Website operation, analytics, security, debugging, consent management, fraud prevention, advertising where permitted.
Geolocation Data Approximate location derived from IP address or business contact information, such as city, state, or region. Your device, service providers, CRM records. Security, analytics, regional service inquiries, marketing, legal compliance.
Professional or Employment Information Employer, title, role, work email, business telephone, credentials, professional associations, employment history in recruiting contexts. You, business partners, customers, public sources, recruiting platforms. Managing business relationships, recruiting, staffing, responding to inquiries, providing services.
Education Information Education history, training, credentials, certifications where submitted in recruiting or contractor contexts. You, recruiting platforms, references where authorized. Recruiting, credential review, contractor eligibility, workforce planning.
Audio, Electronic, Visual, or Similar Information Voicemail, call recordings where disclosed, video meeting information, photographs, images, website interaction data, security logs. You, communications tools, security systems, vendors. Communications, quality assurance, security, training, legal compliance.
Inferences Preferences, likely interests, service interests, business relationship profile, marketing audience segments. Analytics providers, CRM providers, advertising providers, business records. Marketing, analytics, personalization, relationship management, service improvement.
Sensitive Personal Information We do not seek to collect sensitive personal information through general corporate websites. Certain information may be collected in limited contexts such as account credentials, precise geolocation if enabled by a user, or information submitted voluntarily in forms. You, your device, specific platforms. Only for disclosed, necessary, or legally permitted purposes. We do not use sensitive personal information to infer characteristics unless specifically disclosed and permitted by law.

2.4 Information You Provide Directly

We collect information when you fill out forms, request information, subscribe to communications, inquire about services, apply for opportunities, submit project information, communicate with us by email or telephone, participate in events, interact with social media pages, or otherwise provide information to us.

2.5 Information Collected Automatically

When you use a Website, we and our service providers may automatically collect information from your browser, device, and interactions with the Website. This may include IP address, device identifiers, browser type, operating system, referring webpage, pages viewed, links clicked, forms viewed, form interactions, scrolling behavior, session timestamps, approximate location, language settings, screen resolution, diagnostic information, and other information about how the Website is accessed and used.

2.6 Cookies, Pixels, Tags, SDKs, Local Storage, and Similar Technologies

We may use cookies, pixels, tags, web beacons, scripts, local storage, software development kits, embedded content technologies, analytics tools, advertising tools, security tools, and similar technologies. These technologies may be operated by us or by third-party providers acting on our behalf. Additional information is available in our Cookie and Tracking Technologies Policy.

2.7 Analytics and Website Interaction Monitoring

We and our service providers may collect and analyze information about Website interactions to operate, secure, troubleshoot, measure, and improve the Websites. Depending on the Website configuration, these tools may record or analyze technical and interaction data such as page visits, mouse movements, clicks, scrolling, navigation paths, form field interactions, error messages, performance data, and session information. These tools are not intended to collect sensitive personal information through general Website browsing. Where required by law, non-essential analytics and interaction monitoring technologies should be disabled until the visitor has made an appropriate consent choice.

2.8 Security, Fraud Prevention, and Website Integrity Tools

We may use security, fraud prevention, bot detection, content delivery, load balancing, authentication, and website integrity tools to operate and protect our Websites. These tools may process IP addresses, device/browser identifiers, request headers, challenge tokens, session identifiers, timestamps, and related technical information. These tools are intended to be used for security and operational purposes and may be treated as strictly necessary where appropriate under applicable law.

2.9 Advertising and Cross-Context Behavioral Advertising

We may work with advertising networks, social media platforms, analytics providers, and marketing partners to measure campaigns, understand audience engagement, and deliver or support advertising. These providers may use cookies, pixels, tags, or similar technologies to collect information about visits to our Websites and other websites over time. Where applicable law treats this activity as a sale, sharing, targeted advertising, or cross-context behavioral advertising, you may have the right to opt out. We do not sell personal information for money.

2.10 Information from Third Parties

We may receive personal information from affiliates, customers, vendors, business partners, recruiting platforms, event providers, advertising networks, analytics providers, data providers, social media platforms, public databases, and other third parties. We may combine that information with information we already maintain.

2.11 Purposes for Collection and Use

We may collect, use, and process personal information for the following purposes:

2.12 Legal Bases Where Applicable

Where a legal basis is required, we rely on one or more of the following: consent; performance of a contract or steps taken at your request before entering a contract; legitimate interests such as operating our Websites, securing systems, managing business relationships, and improving services; compliance with legal obligations; protection of legal rights; and other bases permitted by applicable law.

2.13 Disclosure of Personal Information

We may disclose personal information to the following categories of recipients:

2.14 Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money. We may allow certain third parties to collect personal information through cookies, pixels, tags, and similar technologies for advertising, analytics, measurement, or cross-context behavioral advertising. Depending on applicable law, this may be considered a “sale,” “sharing,” or “targeted advertising.” You may exercise applicable opt-out rights through the methods described in the Consumer Privacy Rights Notice and through any cookie consent tool made available on the Websites.

2.15 Sensitive Personal Information

We do not seek to collect sensitive personal information through general corporate Website browsing and do not use sensitive personal information to infer characteristics about consumers unless specifically disclosed and permitted by law. You should not submit sensitive personal information through general Website forms unless specifically requested and necessary for the purpose of the form.

2.16 Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business needs. Retention periods vary based on the nature of the information, the purpose for collection, applicable legal requirements, limitation periods, business needs, and whether deletion has been requested and is legally required.

Record Type General Retention Guideline
General website analytics and usage data Up to 26 months unless a shorter or longer period is configured or required.
Cookie consent records and privacy preference logs Duration necessary to document consent and preference history, typically 3 to 6 years.
Contact form inquiries and general communications Generally 3 years after last interaction unless converted into business records.
Customer, vendor, and business relationship records Generally 7 years after relationship ends or longer if required by contract or law.
Marketing preferences and opt-out records Until withdrawn or as necessary to maintain suppression records.
Recruiting records As required by applicable employment laws and internal retention schedules.
Security logs and fraud prevention records As reasonably necessary for security, legal, and operational purposes.
Legal, claims, and dispute records For the duration of the matter and applicable limitation periods.

2.17 Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, destruction, loss, or misuse. No method of transmission or storage is completely secure. You are responsible for using secure networks and devices when interacting with the Websites.

2.18 International Transfers

Personal information may be processed in the United States and in other jurisdictions where we or our service providers operate. Those jurisdictions may have data protection laws that differ from the laws where you reside. Where required, we use appropriate safeguards for cross-border transfers.

2.19 Children

The Websites are not directed to children under 16. We do not knowingly collect personal information from children under 16 through the Websites. If we learn that we have collected personal information from a child under 16 without appropriate authorization, we will take reasonable steps to delete it.

2.20 Your Choices

You may unsubscribe from promotional emails by following the unsubscribe instructions in those emails. If you have opted in to receive text messages from Company, you may opt out of the applicable text messaging program at any time by replying STOP. You may control cookies and similar technologies through browser settings and through any consent management tool provided on the Websites. You may exercise privacy rights described in the Consumer Privacy Rights Notice where applicable.

2.21 Text Messaging and SMS Communications

If you voluntarily opt-in to receive text messages from Company, we may use your mobile telephone number to send messages consistent with the program for which you provided consent. Depending on the applicable program, these messages may include recruiting, employment-related, scheduling, onboarding, customer service, account, transactional, or other business communications.

Message frequency may vary. Message and data rates may apply depending on your wireless carrier and service plan. You may opt out of an applicable text messaging program at any time by replying STOP to a message. For assistance, reply HELP or contact Company using the information provided in the applicable messaging program or in Section 2.24 below.

We do not sell, rent, or share mobile telephone numbers with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent information will not be shared with third parties for their marketing or promotional purposes. We may disclose mobile telephone numbers and related messaging information to service providers solely as necessary to provide, support, secure, administer, or comply with legal requirements relating to our messaging services.

Consent to receive text messages is not a condition of employment, application consideration, purchase, or receipt of services unless expressly permitted by applicable law and disclosed at the time consent is requested.

2.22 Global Privacy Control and Similar Signals

Where required by applicable law, we will process browser-based opt-out preference signals, including Global Privacy Control, in a manner consistent with applicable legal requirements and technical feasibility. Processing may depend on the browser, device, consent platform, and Website configuration.

2.23 Artificial Intelligence and Automated Technologies

2.23.1 AI-Assisted Tools.

Company may use AI-assisted tools to support internal productivity, drafting, summarization, data organization, analytics, customer relationship management, quality assurance, cybersecurity, fraud prevention, marketing operations, training, and other business functions. AI tools are intended to assist personnel and are not a substitute for professional judgment, management review, legal review, customer-specific analysis, or human decision-making where required.

2.23.2 No Solely Automated Material Decisions

Company does not intend to make material decisions that produce legal or similarly significant effects concerning individuals solely through automated processing without appropriate human involvement, unless specifically disclosed and permitted by applicable law. Material decisions may include decisions relating to employment, contractor eligibility, significant customer eligibility, or similar matters.

2.23.3 Automated Analytics and Website Technologies

The Websites may use automated tools to analyze usage, identify errors, detect fraud or bots, measure campaign performance, route network traffic, remember preferences, administer consent choices, and improve functionality. These tools may process technical identifiers, device information, IP addresses, browser information, pages viewed, clicks, scrolling, session information, and similar interaction data as described in the Privacy Policy and Cookie and Tracking Technologies Policy.

2.23.4 Generative AI Safeguards

Where generative AI tools are used internally, Company personnel should use reasonable safeguards, including data minimization, confidentiality review, human review of outputs, avoidance of unnecessary sensitive personal information, and compliance with applicable customer, vendor, employment, privacy, security, and confidentiality obligations.

2.23.5 Website User Submissions and AI

Unless specifically disclosed or authorized, Company does not intend to use personal information submitted through general public Website forms to train public generative AI models. Company may use tools that assist with processing, routing, summarizing, or responding to inquiries, subject to vendor controls and applicable law.

2.23.6 Automated Decision and Profiling Rights

Residents of certain states may have rights relating to automated decision-making, profiling, or targeted advertising. Applicable rights may be exercised as described in the Consumer Privacy Rights Notice.

2.23.7 Human Review and Accountability

Company remains responsible for decisions made by its personnel. AI-assisted outputs should be reviewed for accuracy, completeness, bias, confidentiality, privilege, and appropriateness before being used for business purposes.

2.24 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a revised “Last Updated” date. If changes are material, we may provide additional notice where required by law.

2.25 Contact

Privacy questions, complaints, or requests may be directed to: The Rosewood Family of Companies, Attention: Privacy Officer, 150 Penmarc Drive, Suite 110, Raleigh, North Carolina 27603, info@rosewoodcompanies.com.

3.1 Scope and Purpose

This Cookie and Tracking Technologies Policy explains how Company and its affiliates use cookies and similar technologies on Websites that link to this Policy. This Policy should be read together with our Privacy Policy and Consumer Privacy Rights Notice.

3.2 What Are Cookies and Similar Technologies?

Cookies are small text files placed on a browser or device when a user visits a website. Similar technologies include pixels, tags, scripts, web beacons, SDKs, local storage, session storage, embedded content technologies, device identifiers, and other tools that store or access information on a device or transmit information about interactions with a website.

3.3 Consent-First Configuration Standard

Except for strictly necessary technologies, Company’s implementation standard is that cookies and similar technologies should not be deployed, activated, or allowed to transmit data until the visitor has received an appropriate notice and has made a consent choice where consent is required by law. Marketing, analytics, social media, session replay, heatmap, advertising, retargeting, and audience-building technologies should be blocked by default until consent is obtained.

3.4 Categories of Technologies

Category Purpose Consent Position Examples
Strictly Necessary Required for website operation, security, network routing, consent management, fraud prevention, load balancing, accessibility, and user-requested functionality. Generally not subject to opt-in consent where used only for necessary purposes. Security tools, bot detection, consent preference cookies, load balancing, authentication, content delivery.
Functional Remember preferences or enable enhanced functionality requested by the user. Consent may be required depending on jurisdiction and function. Language preference, saved form preferences, scheduling tool preferences.
Analytics and Measurement Understand traffic, page performance, navigation, errors, and campaign effectiveness. Should be opt-in or disabled until consent where required. Google Analytics 4, measurement tags, performance analytics.
Session Replay, Heatmap, and Interaction Monitoring Analyze user interactions, clicks, scrolling, navigation paths, form interactions, errors, and usability. Should be opt-in or disabled until consent where required. Microsoft Clarity, Hotjar, FullStory, LogRocket, similar tools if used.
Advertising and Retargeting Personalize ads, build audiences, measure ad campaigns, retarget visitors, attribute conversions. Opt-in or opt-out required depending on jurisdiction; block until consent as Company standard. Google Ads, Meta Pixel, LinkedIn Insight Tag, advertising tags.
Social Media and Embedded Content Enable sharing, embedded video, social media features, and third-party content. Consent should be obtained where required before third-party tracking occurs. YouTube, Vimeo, LinkedIn, Meta, X, Instagram embeds.

3.5 Strictly Necessary Security and Operational Tools

Some third-party network requests may be necessary to load, secure, route, deliver, and protect the Websites. These may include content delivery networks, bot detection tools, fraud prevention tools, security challenge tools, load balancing tools, and consent management tools. These technologies should be configured to collect the minimum information reasonably necessary for their purpose and should not be used for advertising or cross-context behavioral advertising unless separately disclosed and consented to where required.

3.6 Cookies and Technologies We Use

The specific cookies and similar technologies used on our Websites may vary depending on the Website, available features, and your consent choices. Depending on the Website, we may use analytics, advertising, security, form, and other technologies provided by third parties, including Google Analytics, Google Ads, LinkedIn, Meta, Microsoft Clarity, HubSpot, Google reCAPTCHA, WPForms, and similar providers.

Our cookie preference tool provides information about cookies and similar technologies currently detected or configured on the applicable Website, including their names, purposes, categories, and typical duration. The cookies currently used or supported by our Websites include the following and may be updated as our Websites, configurations, and service providers change.

3.6.1 Essential Cookies

Essential cookies support core Website functionality, security, form functionality, and the administration of visitor privacy choices.

Cookie Purpose Duration
tk_qs Stores a unique identifier used by WPForms to support form functionality and help prevent duplicate submissions. 11 years
wpconsent_preferences Stores the visitor’s cookie consent preferences. 30 days

3.6.2 Comment Functionality

Where Website commenting functionality is available, the following cookies may be used:

Cookie Purpose Duration
comment_author Remembers information associated with a visitor who submits a comment. Session
comment_author_email Remembers information associated with a visitor who submits a comment. Session
comment_author_url Remembers information associated with a visitor who submits a comment. Session

3.6.3 Google reCAPTCHA

We may use Google reCAPTCHA to help protect Website forms and other functionality from spam, abuse, and automated activity.

Cookie Purpose Duration
_GRECAPTCHA Used by Google reCAPTCHA to support risk analysis and distinguish legitimate interactions from potentially automated or abusive activity. 179 days

3.6.4 Analytics and Statistics

Where permitted by your consent choices, we may use Google Analytics and related Google technologies to understand Website traffic, usage, performance, navigation, and campaign effectiveness.

Cookie Purpose Duration
_gac_ Contains information relating to marketing campaigns and may be used when Google Analytics and Google Ads functionality are connected. 90 days
__utma Used to distinguish users and sessions. 2 years after last activity
__utmt Used to manage the rate of requests sent to Google Analytics. 10 minutes
__utmb Used to distinguish sessions and visits. 30 minutes after last activity
__utmc Used by certain legacy Google Analytics implementations to identify session status. End of browser session
__utmz Stores information regarding the source or campaign through which a visitor reached the Website. 6 months after last activity
__utmv Stores custom information used by certain Google Analytics configurations. 2 years after last activity
__utmx Used in connection with certain testing or optimization functionality. 18 months
_ga Used to distinguish users for analytics purposes. 2 years
_gali Used to identify links clicked on a page. 30 seconds
_ga_ Used to maintain and identify analytics sessions and users. 2 years
_gid Used to distinguish users for analytics purposes. 24 hours
_gat Used to manage the rate of requests sent to Google Analytics. 1 minute

Non-essential analytics and statistics technologies are subject to the consent choices described in this Policy and should remain disabled until the required consent has been provided.

3.7 How Consent Works

When a Website uses a consent management platform, visitors may be presented with choices such as Accept All, Reject All, or Manage Preferences. Non-essential technologies should remain disabled unless and until the visitor provides the required consent. Visitors should be able to change preferences through a persistent cookie settings link or privacy preferences link.

3.8 Browser Controls

Most browsers permit users to block, delete, or limit cookies. Blocking cookies may affect Website functionality. Browser settings may not block all tracking technologies, and browser-based controls may differ by browser and device.

3.9 Global Privacy Control

Where legally required and technically feasible, we will treat Global Privacy Control signals as an opt-out of sale, sharing, or targeted advertising for the browser or device transmitting the signal.

3.10 Third-Party Policies

Third-party providers may process information pursuant to their own policies. We encourage users to review third-party policies for details about their practices, controls, and opt-out mechanisms.

3.11 Changes

We may update this Policy to reflect changes in technology, law, or business practices. The updated version will be posted with a revised Last Updated date.

4. Consumer Privacy Rights Notice

4.1 Scope

This Consumer Privacy Rights Notice supplements the Privacy Policy and explains rights that may be available to residents of certain U.S. states. Rights vary by state and may be subject to exemptions, verification requirements, limitations, and exceptions. This Notice is intended to cover, as applicable, California, Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, Virginia, and other states that adopt similar comprehensive privacy laws.

4.2 California Notice

For California residents, this Notice is intended to provide information required under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, and implementing regulations. It supplements the Notice at Collection and disclosures included in the Privacy Policy.

4.3 Categories Collected, Sources, Purposes, and Recipients

The categories of personal information collected, categories of sources, purposes for collection and use, categories of recipients, retention criteria, and categories of personal information sold, shared, or disclosed are described in the Privacy Policy. The summary below is provided for convenience.

Category Collected? Disclosed for Business Purpose? Sold or Shared for Cross-Context Behavioral Advertising?
Identifiers Yes Yes May be shared through advertising/analytics technologies depending on configuration.
Commercial information Yes Yes May be shared in limited marketing contexts depending on configuration.
Internet or network activity Yes Yes May be shared through analytics, advertising, and social media technologies depending on configuration.
Geolocation data, approximate Yes Yes May be shared in limited analytics/security contexts.
Professional or employment information Yes Yes Not typically sold or shared for cross-context behavioral advertising.
Education information where submitted Limited Yes No.
Audio, electronic, visual, or similar information Limited Yes No, except website interaction data may be shared through analytics tools depending on configuration.
Inferences Limited Yes May be shared for advertising or marketing where permitted and configured.
Sensitive personal information Limited Yes where necessary No sale or sharing; not used to infer characteristics unless specifically disclosed and permitted.

4.4 Rights That May Be Available

Depending on your state of residence, you may have one or more of the following rights:

4.5 How to Submit a Request

You may submit a privacy request by emailing info@rosewoodcompanies.com with the subject line “Privacy Request.” Your request should include your name, state of residence, contact information, the right you wish to exercise, and sufficient information for us to understand and verify the request. Do not include sensitive information in your request unless necessary.

4.6 Verification

We may need to verify your identity before responding to a request. Verification may require matching information you provide with information we maintain, confirming control of an email address or telephone number, requesting additional information, or obtaining a signed declaration where permitted by law. If we cannot verify a request, we may deny it or limit our response.

4.7 Authorized Agents

You may authorize an agent to submit a request on your behalf where permitted by law. We may require proof of authorization, verification of your identity, and confirmation that the agent is authorized to act for you. For California requests, authorized agents should email info@rosewoodcompanies.com with the subject line “Authorized Agent Request.”

4.8 Opt-Out of Sale, Sharing, and Targeted Advertising

We do not sell personal information for money. We may use third-party analytics, advertising, and social media technologies that may be considered a sale, sharing, or targeted advertising under certain state laws. You may opt out by using the privacy preferences or cookie settings tool provided on the Website, by enabling Global Privacy Control where applicable, or by contacting us at info@rosewoodcompanies.com.

4.9 Sensitive Personal Information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about consumers unless specifically disclosed and permitted by law. If a state provides a right to limit the use of sensitive personal information, you may submit a request using the methods described above.

4.10 Appeals

If we deny your request and your state provides an appeal right, you may appeal by emailing info@rosewoodcompanies.com with the subject line “Privacy Appeal.” Your appeal should identify the original request, the response received, and the reason you believe the decision should be reconsidered.

4.11 Response Timing

We will respond to verified requests within the time required by applicable law. In some cases, we may extend the response period as permitted by law and will notify you if an extension is needed.

4.12 Financial Incentives

We do not currently offer a financial incentive or price/service difference in exchange for personal information. If that changes, we will provide a notice of financial incentive as required by law.

4.13 Do Not Track

Some browsers offer Do Not Track signals. Because there is not a uniform industry standard for such signals, we do not respond to all Do Not Track signals. Where required by law, we will process Global Privacy Control and similar legally recognized opt-out preference signals.

5. Accessibility Statement

5.1 Commitment

Company is committed to improving digital accessibility and usability for all users, including individuals with disabilities. We strive to make our Websites reasonably accessible and to improve the user experience over time.

5.2 Standard

Our goal is to work toward substantial conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, recognizing that digital accessibility is an ongoing process and that standards, technologies, content, and third-party tools change over time. This Statement should not be construed as a warranty or guarantee that every page, feature, file, or third-party integration fully conforms to any particular standard at all times.

5.3 Ongoing Efforts

Our accessibility efforts may include periodic reviews, automated testing, manual testing, vendor engagement, training, design updates, content updates, and remediation of identified issues.

5.4 Third-Party Content and Tools

The Websites may include links to, interfaces with, or embedded content from third-party websites, platforms, tools, applications, forms, videos, maps, or social media services that Company does not control. We encourage third-party providers to support accessibility but cannot guarantee the accessibility of third-party content or tools.

5.5 Feedback and Assistance

If you experience difficulty accessing content or functionality on a Website, please contact us. To help us respond, please identify the Website, page URL, nature of the issue, assistive technology used if applicable, and your contact information.

Accessibility Contact: info@rosewoodcompanies.com. Mailing address: The Rosewood Family of Companies, Attention: Accessibility, 150 Penmarc Drive, Suite 110, Raleigh, North Carolina 27603.

5.6 No Retaliation

Company will not retaliate against any person for raising an accessibility concern or requesting assistance.

6. DMCA Copyright Policy

6.1 Respect for Intellectual Property

Company respects intellectual property rights and expects Website users to do the same. This DMCA Copyright Policy describes how copyright owners may submit notices of alleged infringement relating to material available on Websites that link to this Policy.

6.2 DMCA Notices

If you believe material available on or through a Website infringes your copyright, you may submit a written notice to our designated agent. To be effective, a notice should include substantially the following:

6.3 Designated Agent

The Rosewood Family of Companies
Attention: DMCA Agent
150 Penmarc Drive, Suite 110
Raleigh, North Carolina 27603
info@rosewoodcompanies.com

6.4 Counter-Notices

If you believe material was removed or disabled by mistake or misidentification, you may submit a counter-notice that complies with the Digital Millennium Copyright Act. We may forward counter-notices to the party that submitted the original notice and may restore material where appropriate and legally permitted.

6.5 Misrepresentations

Any person who knowingly materially misrepresents that material or activity is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees, under the DMCA.

6.6 Repeat Infringers

Company may terminate or restrict access for users who repeatedly infringe copyrights or other intellectual property rights.

7. SMS Terms & Conditions

These SMS Terms & Conditions govern text messages sent by Rosewood Corporate Investments, LLC d/b/a The Rosewood Family of Companies or the affiliated Rosewood operating company identified in the applicable messaging program (“Company,” “we,” “us,” or “our”) which may include ProVantage Corporate Solutions, LLC; In Demand Services, LLC; Penmarc Inspired Spaces, LLC; Southern Concepts Design & Build, LLC; Southern Concepts Design Build Central, LLC; Cruxos, LLC; Helmwise, LLC; and any additional Rosewood-controlled entity that expressly adopts or links to these policies.

7.1 Program Description

If you voluntarily opt in to receive text messages from Company, we may send messages consistent with the program for which you provided consent. Depending on the applicable program, messages may include recruiting and employment communications, application updates, interview scheduling, reminders, onboarding information, customer service communications, account or transactional notices, and other business-related messages disclosed at the time of opt-in.

7.2 Message Frequency

Message frequency varies depending on the program and your interactions with Company.

7.3 Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan.

7.4 Opt-Out

You may opt out of receiving text messages from an applicable program at any time by replying STOP to any message. After opting out, you may receive one confirmation message. You will not receive additional messages from that program unless you subsequently opt in again.

7.5 Help

For assistance, reply HELP to any message or contact the Company that sent the message using the applicable contact information below:

Rosewood Family of Companies: info@rosewoodcompanies.com
ProVantage Corporate Solutions: info@provantage-corp.com
In Demand Services: info@indemandservices.com
Penmarc Inspired Spaces: info@penmarcspaces.com

Southern Concepts Design & Build: info@southernconceptsdb.com

Cruxos: info@cruxos.com

Helmwise: info@helmwise.com

7.6 Consent

Consent to receive text messages is voluntary and is not a condition of employment, application consideration, purchase, or receipt of services unless expressly disclosed and permitted by applicable law.

7.7 Privacy

Your information will be handled in accordance with our Privacy Policy, available at here in the Legal & Privacy Center. We do not sell, rent, or share mobile telephone numbers with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent information will not be shared with third parties for their marketing or promotional purposes.

7.8 Supported Carriers and Availability

Text messaging availability may depend on your wireless carrier, device, and service plan. Company does not guarantee that text messaging services will be available at all times or through all carriers.

7.9 Changes

We may update these SMS Terms & Conditions from time to time. The updated version will be posted with a revised “Last Updated” date.

7.10 Contact

Questions regarding these SMS Terms & Conditions may be directed to the Company that sent the applicable message using the contact information provided in Section 7.5 above, or to The Rosewood Family of Companies, Attention: Legal Department, 150 Penmarc Drive, Suite 110, Raleigh, North Carolina 27603, info@rosewoodcompanies.com.